If you would like to get in touch with us, feel free to fill in the form below or email info@kingsarms.org and we will get back to you during office hours. Alternatively, you can call us on 01234 306 500.
If you would like to invite one of our speakers, please us this invitation form
For Pastoral Support, please go to kingsarms.org/support
For matters of Safeguarding, please go to kingsarms.org/safeguarding
To raise a complaint, please see below.
HOW TO RAISE A COMPLAINT
We realise that sometimes we get things wrong, or people may need or want to raise a complaint. Our hope is that if you are part of Kings Arms Church, you feel able to do so in person with a group leader or another church leader you trust. However, we recognise that there may be times when this is not possible, so this is another way you can safely raise a complaint.
You can raise a complaint by emailing complaints@kingsarms.org, which will be received by our Business Manager & CFO, a member of our Operational Oversight team, and a designated trustee. If you would prefer to speak to a trustee in confidence before formally raising a complaint, you can request this via the same email.
You can also click here to view our policy on how we ensure that all complaints are handled fairly and consistently and, as far as possible, resolved to the complainant’s satisfaction. As noted in the policy, safeguarding and criminal matters may require specialist input and external involvement.